Reality Tech offers a range of BPO, IT and Consulting services to help clients derive the benefits of the full end-to-end business process workflow

Our Accounting and Audit consultants can assess and advise on optimizing enterprise back-end processes.  We offer cross-domain expertise and the ability to analyze and optimize highly complex and inter-related processes.  By re-engineering client business processes, we help our clients achieve greater efficiency and flexibility. They realize improved process quality and real time access to vital financial information and are better informed for decision making.

  • Real-time work allocation

    Allows management of work processes.  Balancing assignments to resources, tracking activities, and allocation of work. The key is automating the tracking the overall job and all of the activities and tasks that are associated.

  • Workforce management

    The capability to forecast the work volume and ultimately the necessary headcount.  This includes workforce scheduling.

  • Quality control

    Go beyond optimizing headcount, to measuring and improving the quality of the output.

  • Performance Management

    Optimize output for each staffer by measuring how well the department as a whole and each staffer meets their objectives. This is achieved by defining and tracking key performance indicators (KPIs), taking into account staff attendance. Analytics are surfaced by dashboards and scorecards at all levels for executives, line managers, supervisors and employees.

Our Accounting and Audit consultants can assess and advise on optimizing enterprise back-end processes.  We offer cross-domain expertise and the ability to analyze and optimize highly complex and inter-related processes.  By re-engineering client business processes, we help our clients achieve greater efficiency and flexibility. They realize improved process quality and real time access to vital financial information and are better informed for decision making.

Let us review and optimize your Back Office processes for improved processing.