We are expert in taking a structured approach and putting in place a methodology and systems to manage the demands placed on IT
Demand Management is the set of disciplines, tools, and governance designed to prioritize, manage, approve, and ultimately shape business demand for IT products and services in balance with supply constraints. Within these, supply of IT services remains costly and is overwhelmed by an unmitigated and overwhelming stream of unstructured and unprioritized IT requests.
A comprehensive implementation of a Demand Management solution will cover the systems, people and processes that work together to handle demands on IT. We can help select and implement the systems, educate and communicate with the people, and define and refine the processes.